Our quarterly newsletter shares what’s happening in and around South Bay Expressway, information about FasTrak, community events, and more! To receive our eNewsletter use the newsletter sign up tab located in the column to the right.
SANDAG FasTrak Retail Program-Proposals accepted on an ongoing basis SANDAG is seeking proposals from qualified retailers to sell FasTrak® transponders valid for use on Express Lanes, such as those on Interstate 15, and toll facilities, like the South Bay Expressway. The current SANDAG FasTrak customer base includes more than 50,000 accounts. As SANDAG works to grow the FasTrak program and develop new facilities, the number of accounts is expected to grow dramatically. To serve this expanded customer base, SANDAG is seeking partnerships with retail locations where potential customers can easily pick up a transponder. If you do not have web access, retailer documents can be emailed or mailed to you. Proposals are due to Patty Talamantes at SANDAG, 1129 La Media Road, San Diego, CA 92154 or
, (619) 710-4042. Details...
Important Information about our Customer Service Center
In observance of Labor Day, the Customer Service Center will be closed on Monday, September 7, 2015. We will resume normal business hours on our next business day.
Also note there will be no Toll Attendants on duty at the Otay Mesa Toll Plaza on Labor Day. Cash-paying travelers should plan accordingly as Automated Cash Machines take exact change only. Payment may also be made by credit card at the machines. We apologize for any inconvenience.
In July, the Interactive Voice Response (IVR) and telephone prompts changed. Please listen and choose carefully when you call the Customer Service Center.